Discover Your Dream Vacation

1. Agreement to Terms

By accessing and using Certified Vacations services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Services Description

Certified Vacations provides luxury travel planning and booking services including but not limited to accommodation reservations, transportation arrangements, and activity bookings.

3. Booking and Payment Terms

All bookings require a deposit as specified in your travel package. Final payment is due 30 days prior to departure. Payment plans are available for qualified bookings.

4. Cancellation Policy

Cancellations made 30+ days before departure: Full refund minus processing fee. 15-29 days: 75% refund. 7-14 days: 50% refund. Less than 7 days: No refund unless covered by travel insurance.

5. Travel Insurance

We strongly recommend purchasing comprehensive travel insurance. Insurance options will be presented during the booking process.

6. Limitation of Liability

Certified Vacations acts as an intermediary between clients and travel service providers. We are not liable for acts, errors, omissions, or negligence of third-party providers.

7. Force Majeure

We are not responsible for cancellations or changes due to circumstances beyond our control including natural disasters, political unrest, or pandemic-related restrictions.

8. Dispute Resolution

Any disputes will be resolved through binding arbitration in Miami-Dade County, Florida, under Florida state law.

1. Information We Collect

We collect personal information including name, contact details, travel preferences, and payment information necessary to provide our services.

2. How We Use Your Information

Your information is used to plan and book travel services, communicate about your trip, process payments, and send relevant travel updates and promotional offers.

3. Information Sharing

We share your information only with travel service providers necessary to fulfill your booking and with your explicit consent for marketing purposes.

4. Data Security

We implement industry-standard security measures including SSL encryption and secure payment processing to protect your personal information.

5. Your Rights (GDPR Compliance)

You have the right to access, correct, delete, or port your personal data. You may also object to processing or request restriction of processing.

6. Cookies and Tracking

We use cookies to improve website functionality and analyze usage. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations, typically 7 years for financial records.

8. Contact Information

For privacy-related inquiries, contact our Data Protection Officer at [email protected] or +1 (305) 842-7361.

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website performance.

2. Types of Cookies We Use

Essential Cookies: Required for website functionality including security and basic operations.

Analytics Cookies: Help us understand how visitors interact with our website to improve user experience.

Marketing Cookies: Used to deliver personalized advertisements and track campaign effectiveness.

3. Managing Cookie Preferences

You can control cookie settings through your browser or our cookie consent banner. Disabling certain cookies may affect website functionality.

4. Third-Party Cookies

We may use third-party services like Google Analytics and social media platforms that place their own cookies on your device.

5. Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain until expiration or manual deletion.

1. Copyright Respect

Certified Vacations respects intellectual property rights and expects users to do the same. We respond to valid DMCA takedown notices promptly.

2. Filing a DMCA Notice

To file a copyright infringement claim, send a written notice including:

• Identification of the copyrighted work
• Location of the infringing material
• Your contact information
• Statement of good faith belief
• Statement of accuracy and authorization
• Physical or electronic signature

3. Designated Agent

Send DMCA notices to:
DMCA Agent
Certified Vacations LLC
2847 Ocean Boulevard
Miami Beach, FL 33140
Email: [email protected]

4. Counter-Notification

If you believe content was removed in error, you may file a counter-notification following DMCA procedures.

1. Legal Basis for Processing

We process personal data based on legitimate interests, contractual necessity, legal compliance, and explicit consent for marketing communications.

2. Your Data Protection Rights

Right of Access: Request copies of your personal data

Right of Rectification: Correct inaccurate personal data

Right of Erasure: Request deletion of personal data

Right to Restrict Processing: Limit how we use your data

Right to Data Portability: Transfer data to another service

Right to Object: Object to data processing

3. Data Processing Activities

We process data for travel service provision, customer communication, payment processing, legal compliance, and marketing (with consent).

4. International Data Transfers

Data may be transferred to countries outside the EU/EEA with appropriate safeguards including adequacy decisions and standard contractual clauses.

5. Data Retention Periods

Personal data is retained for the duration necessary to fulfill purposes outlined in our privacy policy, typically 7 years for financial records.

6. Exercising Your Rights

Contact our Data Protection Officer at [email protected] or +1 (305) 842-7361 to exercise your rights or file complaints.